Returns & Exchanges

At LACQUERS, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unused and unopened beauty products.

1

Initiate Your Request

Log into your account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all seals remain intact to qualify for a full refund.

3

Ship the Items

Affix the pre-paid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing